Terms and Conditions
Introduction
Welcome to Dizbi, operated by Dizbi Private Limited (“we,” “us,” or “our”). By accessing or using our website, mobile application, or services (“Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully, as they govern your use of our platform.
If you have any questions regarding these Terms, feel free to contact us at info@dizbi.com.
1. Use of the Services
1.1 Eligibility
You must be at least 18 years old to use our Services. By registering, you represent and warrant that you have the legal capacity to enter into a binding agreement.
1.2 Account Registration
To access certain features, you may need to create an account. You agree to provide accurate, complete, and up-to-date information, and to keep your account secure. You are responsible for all activities under your account.
1.3 License to Use
Dizbi grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal or professional use, subject to these Terms.
2. Practitioner and Patient Obligations
2.1 For Practitioners
If you are a healthcare practitioner using our platform, you agree to provide accurate credentials and information about your practice. You are solely responsible for ensuring compliance with all legal and regulatory requirements applicable to your practice.
2.2 For Patients
As a patient, you acknowledge that Dizbi provides a platform for connecting with traditional healthcare practitioners, but we do not provide medical advice or diagnosis. Always consult a qualified healthcare professional before making health-related decisions.
3. Payments and Subscriptions
3.1 Subscription Plans
Dizbi offers various subscription plans for practitioners with different levels of access. By choosing a subscription plan, you agree to pay the specified fees in accordance with the selected plan.
3.2 Payment Processing
All payments are processed through secure, third-party payment gateways. By making a payment, you agree to the payment terms and conditions of the third-party provider. Dizbi does not store sensitive payment information such as credit card details.
3.3 Refund Policy
Payments made for subscription plans are non-refundable, except as required by applicable law. If you have issues with the Services, please contact us at info@dizbi.com.
4. Prohibited Activities
You agree not to engage in any of the following activities:
- Using the Services for unlawful purposes or promoting illegal activities.
- Impersonating another person or misrepresenting your identity.
- Engaging in activities that disrupt or harm the operation of our Services.
- Accessing or attempting to access unauthorized areas of the platform.
Violation of these provisions may result in termination of your account and legal action.
5. Privacy and Data Use
Our use of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you agree to the collection, storage, and use of your information as described in the Privacy Policy.
6. Intellectual Property
6.1 Ownership
All intellectual property rights in the Services, including but not limited to logos, graphics, text, and software, are owned by Dizbi Private Limited.
6.2 User Content
By submitting content to our platform (e.g., profile information, testimonials), you grant Dizbi a worldwide, royalty-free license to use, reproduce, and display your content as part of the Services.
6.3 Restrictions
You may not copy, modify, or distribute any part of the Services without express permission from Dizbi.
7. Limitation of Liability
To the maximum extent permitted by law, Dizbi and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages, including loss of revenue or data, arising out of or in connection with the use of our Services.
8. Disclaimers
Dizbi provides a platform for connecting patients with traditional healthcare practitioners. We do not endorse or guarantee the qualifications, expertise, or effectiveness of any practitioner listed on our platform. All interactions with practitioners are at your own risk, and Dizbi disclaims any liability for such interactions.
9. Modifications to the Terms
We may update these Terms from time to time. When we make changes, we will notify users by updating the “Last Updated” date at the beginning of this document. Continued use of our Services after changes take effect signifies your acceptance of the revised Terms.
10. Termination
We reserve the right to suspend or terminate your access to the Services at our discretion, with or without notice, if you violate these Terms or engage in any activity harmful to Dizbi or its users.
11. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes arising under or related to these Terms shall be resolved through binding arbitration in Bangalore, Karnataka, in accordance with applicable arbitration rules.
12. Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us at:
- Email: info@dizbi.com
- Phone: +91 9663561478
- Address: No:9, 3rd Floor, GINSERV, CA Site, No 1, HAL 3rd Stage EXTN, behind Hotel Leela Palace, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560008